Frequently Asked Questions

What is BioWorld?

BioWorld Today is a daily biopharm newsletter that delivers actionable intelligence on the biotech science that drives the business, which funds the means to heal disease. With writers and editors stationed around the globe, BioWorld Today reports the breaking news and provides key perspective on hundreds of medicines in development, the companies behind those therapeutic candidates and the regulatory hurdles that both challenge and guard the process.   BioWorld Today, the recognized leader in biotech news for more than 20 years.

BioWorld Today - BioWorld Insight - BioWorld International - BioScan  

BioWorld’s Biotechnology State of the Industry 2011

BioWorld’s Innovations in Biotechnology 2011

BioWorld Executive Compensation Report 2012

To find out more about BioWorld Today and all products please visit us at www.bioworld.com, or contact Customer Service at customerservice@bioworld.com.  

How can I access BioWorld Today?

BioWorld Today delivered to you via email every business morning or you can find it exclusively online at www.bioworld.com.  For any delivery issues please contact your Customer Service representative click here.

Password & User ID Questions …

Password and User ID

Your user ID will always be your email address

Forgot my User ID

If you have forgotten which email address you used to set up your account for BioWorld please click here to submit a request for your user ID from a BioWorld Customer Service Representative.

Forgot my Password

If you have forgotten your password, click here to have us reset your password.  After entering your User ID, you will receive an email with a temporary password.  After a successful log in, please change your password.

Change my Password?

After logging into www.bioworld.com with your current or temporary password, click here.

“Incorrect User ID or Password” when logging into bioworld.com:

• Check to make sure your User ID (email address) is the email address for your BioWorld account to which your publication is normally delivered.
• Make sure your password is entered correctly.  To reset your password, click here. 
• If you cannot reset your password, contact customerservice@bioworld.com with the details of your problem or call Customer Service @ 1-800-477-6307 (U.S. and Canada) or 1-404-262-5476 (Outside the U.S.) Hours: Monday - Thursday, 8:30 am - 6:00 pm EST Friday, 8:30am - 4:30 pm EST 

I didn’t receive my BioWorld Today, BioWorld Insight or BioWord International publication(s) today

• Check your email junk and/or bulk mail folders to see if your publication was sent to either of these folders
• Contact customerservice@bioworld.com with the details of your issue or call Customer Service @ 1-800-477-6307 (U.S. and Canada) or 1-404-262-5476 (Outside the U.S.)            Hours: Monday - Thursday, 8:30 am - 6:00 pm EST, Friday, 8:30am - 4:30 pm EST

Contact Us

Where is BioWorld located?
BioWorld is located at 3525 Piedmont Road, Building 6, Suite 400, Atlanta, GA 30305 USA. 

Specific Department Contact Information:

• Subscriber Services
  • Subscriptions: For questions regarding BioWorld subscriptions, email customerservice@bioworld.com or call Customer Service @ 1-800-477-6307 Monday - Thursday 8:30am – 6:00pm EST, Friday, 8:30am – 4:30pm EST.
• Editorial
  • BioWorld Today, BioWorld Insight, BioWorld International: To send a press release or to contact the BioWorld editorial departments, email newsdesk@bioworld.com

My company is interested in information regarding a Site license with BioWorld?

For information regarding a Site license please contact an account manager at customerservice@bioworld.com or call Customer Service @ 1-800-477-6307 Monday - Thursday 8:30am – 6:00pm EST, Friday, 8:30am – 4:30pm EST or click here to send an email requesting information.

I’d like to Advertise in BioWorld Today or on the site?
To advertise in BioWorld Today, BioWorld Insight or BioWorld International, click here.

I need Reprints of an article that ran in one of the BioWorld products?
For photocopy rights or reprints, click here.

Conferences
For conference partnerships information contact sarah.cross@thompson.com.  To view upcoming conferences click here.

Subscribe:

How do I subscribe to BioWorld publications, Archives and other database products?
To subscribe, visit the BioWorld Store, or contact an account manager at customerservice@bioworld.com or call Customer Service @ 1-800-477-6307 Monday - Thursday 8:30am – 6:00pm EST, Friday, 8:30am – 4:30pm EST.

How can I get a free trial of BioWorld Today?
For a free trial, contact an account manager at customerservice@bioworld.com or call Customer Service @ 1-800-477-6307 Monday - Thursday 8:30am – 6:00pm EST, Friday, 8:30am – 4:30pm EST or click here to send an email requesting information.

How can I Pay for my BioWorld Today subscription?

To pay for your subscription to one of the BioWorld Today publications contact an account manager at customerservice@bioworld.com or call Customer Service @ 1-800-477-6307 Monday - Thursday 8:30am – 6:00pm EST, Friday, 8:30am – 4:30pm EST or click here to send an email requesting information. 

How do I Renew my BioWorld Today subscription?

To renew your subscription to one of the BioWorld Today publications contact an account manager at customerservice@bioworld.com or call Customer Service @ 1-800-477-6307 Monday - Thursday 8:30am – 6:00pm EST, Friday, 8:30am – 4:30pm EST or or click here to send an email requesting information.

How do I contact you regarding a press release?

To send a press release or to contact the BioWorld editorial departments, email newsdesk@bioworld.com

Medical Device Daily™ - The daily medical technology newspaper. Medical Device Daily is the news source of record for the high-tech medical technology industry and is relied on by thousands of industry insiders every business morning. This business-focused intelligence service is the flagship publication of BioWorld's med-tech group. Much like its sister publication BioWorld Today, Medical Device Daily offers unbiased business-focused news, written by the best reporters in the industry, to an executive audience striving to stay ahead of the curve in this fast-paced industry.

• Available every business morning online at www.medicaldevicedaily.com.