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Frequently Asked Questions

What is BioWorld?

BioWorld Today is a daily biopharma news service that delivers actionable intelligence on the biotech science that drives the business, which funds the means to heal disease. With writers and editors stationed around the globe, BioWorld Today reports the breaking news and provides key perspective on hundreds of medicines in development, the companies behind those therapeutic candidates and the regulatory hurdles that both challenge and guard the process.

BioWorld Today, the recognized leader in biopharma news for more than 20 years.

To find out more about BioWorld Today and all of our products please click on the product links below, or contact Customer Service at BioWorld.salessupport@thomsonreuters.com.  

BioWorld Today - BioWorld Insight - BioWorld Asia

Biosimilars: A Global Perspective of a New Market Opportunities, Threats and Critical Strategies 2014

BioWorld Executive Compensation Report 2014

Biopharmaceutical Royalty Rates Analysis: Essential Benchmarks for Dealmaking

How can I access BioWorld Today?

BioWorld Today is delivered to you via email every business morning or you can find it exclusively online at www.BioWorld.com.  For any delivery issues please contact your Customer Service representative click here.

Password & User ID Questions …

Password and User ID

Your user ID will always be your email address

Forgot my User ID

If you have forgotten which email address you used to set up your account for BioWorld please click here to submit a request for your user ID from a BioWorld Customer Service Representative.

Forgot my Password

If you have forgotten your password, click here to have us reset your password.  After entering your User ID, you will receive an email with a temporary password.  After a successful log in, please change your password.

Change my Password?

After logging into www.BioWorld.com with your current or temporary password, click here and then click Edit.

“Incorrect User ID or Password” when logging into BioWorld.com:

  • • Check to make sure your User ID (email address) is the email address for your BioWorld account to which your publication is normally delivered.
  • • Make sure your password is entered correctly.  To reset your password, click here and then click Edit. 
  • • If you cannot reset your password, contact http://ip-science.thomsonreuters.com/support/#open_a_support_case with the details of your problem or call Customer Service @ 1-800-336-4474 (U.S. and Canada) or 44-203-684-1796 (Outside the U.S.) Hours: Monday - Thursday, 8:30 am - 6:00 pm EST Friday, 8:30am - 4:30 pm EST 

I didn't receive my BioWorld Today, BioWorld Insight or BioWord Asia publication(s) today

  • • Contact http://ip-science.thomsonreuters.com/support/#open_a_support_case with the details of your issue or call Customer Service @ 1-800-336-4474 (U.S. and Canada) or 44-203-684-1796 (Outside the U.S.)            Hours: Monday - Thursday, 8:30 am - 6:00 pm EST, Friday, 8:30am - 4:30 pm EST
  • • If you have a single subscription, please check your email junk and/or bulk mail folders to see if your publication was sent to either of these folders
  • • If you are part of an enterprise subscription, please check with the administrator of your group.

I received my emailed issue but the pdf was not attached.

This occurs most often because the attachment has been blocked by your company's e-mail filters. Please contact your email administrator and/or help desk. Inform them that you receive a daily subscription email from issuealert@bioworld.com that includes a roughly 400kb PDF attachment. Let them know that you are only receiving the HTML email and that the PDF attachment has been stripped from the email.

Ask them if they can add issuealert@bioworld.com to their white list (safe list) so that the PDF is not considered dangerous by the email system and stripped from the emails.

If your company is unable to allow the PDF through the e-mail system, you would need to use a different e-mail address to receive you issues. If this is the case, please contact Customer Service Inquiries North America 1-800-336-4474 or outside the US and Canada, +44-203-684-1796 to have the delivery email address changed.

Contact Us

Where is BioWorld located?
BioWorld is located at 115 Perimeter Center Place, Suite: 1100, Atlanta, GA 30346 USA. 

Specific Department Contact Information:

My company is interested in information regarding a Site license with BioWorld?

For information regarding a Site license please contact us at http://ip-science.interest.thomsonreuters.com/Bioworld_Sales_Inquiry or call toll free at 1-800-336-4474 or, outside the U.S. and Canada, at 44-203-684-1796.

I'd like to Advertise in BioWorld Today or on the site?
To advertise in BioWorld Today, BioWorld Insight or BioWorld Asia,
contact sales toll free at 1-800-336-4474 or, outside the U.S. and Canada, at 44-203-684-1796, or http://ip-science.interest.thomsonreuters.com/Bioworld_Sales_Inquiry.

I need Reprints of an article that ran in one of the BioWorld products?
For photocopy rights or reprints, contact sales toll free at 1-800-336-4474 or, outside the U.S. and Canada, at 44-203-684-1796, or http://ip-science.interest.thomsonreuters.com/Bioworld_Sales_Inquiry.

Conferences
For conference partnerships information contact sarah.cross@thomsonreuters.com.  To view upcoming conferences click here.

Subscribe:

How do I subscribe to BioWorld publications?
To subscribe, visit the BioWorld Store, or contact sales toll free at 1-800-336-4474 or, outside the U.S. and Canada, at 44-203-684-1796, or http://ip-science.interest.thomsonreuters.com/Bioworld_Sales_Inquiry.

How can I get a free trial of BioWorld Today?
For a free trial, contact sales toll free at 1-800-336-4474 or, outside the U.S. and Canada, at 44-203-684-1796, or http://ip-science.interest.thomsonreuters.com/Bioworld_Sales_Inquiry.

How can I Pay for my BioWorld Today subscription?

To pay for your subscription to one of the BioWorld Today publications, contact sales toll free at 1-800-336-4474 or, outside the U.S. and Canada, at 44-203-684-1796, or http://ip-science.interest.thomsonreuters.com/Bioworld_Sales_Inquiry

How do I Renew my BioWorld Today subscription?

To renew your subscription to one of the BioWorld Today publications, please contact sales toll free at 1-800-336-4474 or, outside the U.S. and Canada, at 44-203-684-1796, or http://ip-science.interest.thomsonreuters.com/Bioworld_Sales_Inquiry.

How do I contact you regarding a press release?

To send a press release or to contact the BioWorld editorial departments, email newsdesk@BioWorld.com

Do you have a product that covers medical technology, also?

Yes! Medical Device Daily is the news source of record for the high-tech medical technology industry and is relied on by thousands of industry insiders every business morning. Medical Device Daily offers unbiased business-focused news, written by the best reporters in the industry, to an executive audience striving to stay ahead of the curve in this fast-paced industry.