A Medical Device Daily

United Health Programs of America (UHP; Syosset, New York), a discount medical provider organization an provider of cost containment programs for the healthcare marketplace, reported an exclusive agreement with Americare Services (Malvern, Pennsylvania) to be the sole distribution partner of Americare's CallMD physician phone consultation service for the group, affinity and self insured markets.

"Rising healthcare costs, increased medical-related absenteeism, treatment delays and after-hour emergencies result in diminished productivity and diminished profitability. Implementing CallMD is a proven way to minimize these challenges while increasing the quality of medical care," said Jason Krouse, chief medical officer of UHP. "CallMD will provide our loyal broker and consulting distribution force with a successful tool for helping their clients reduce and control the most pressing issue on their balance sheet – healthcare costs."

Edward Mandel, chairman of Americare, said, "CallMD is the answer for people with a non-emergency medical question, or those who need a non-narcotic prescription, and would like a doctor's advice at a time that's convenient for them – without missing work, or spending hours waiting at the doctor's office."

Mandel said the call center is staffed with RNs who document its members' medical concerns and medical history prior to conferencing with a licensed medical physician from its CallMD network. Doctors are available for personal one-on-one phone consultations with members of any age group all day, every day, he said.

In addition to CallMD, Americare's product offerings include: CallRN, on-call RNs available by phone around the clock; FileMD, an online electronic health record (EHR) for secure storing and easy retrieval of up-to-date personal medical information; and DocsServe, an automated, HIPAA-compliant medical and care-related data management service.

UHP works with qualified private-label resellers, insurance brokers and consultants servicing the direct-to-consumer, union, association, affinity, healthcare and group marketplaces.

In other agreement/contract news:

Derma Sciences (Princeton, New Jersey), a provider of advanced wound care products, said it has reached a two-year distribution agreement for its Medihoney line with Novation (Irvine, Texas). The agreement runs through June 2010.

"This is our third key group purchasing organization (GPO) agreement for Medihoney, and we continue to be encouraged that Novation and other organizations seek to provide access to this important new technology to their members," said Edward Quilty, CEO and chairman of Derma Sciences. "We are particularly fortunate to be able to partner with Novation, which is a leading top-tier GPO. Its members are noted for their outcomes-oriented approach to clinical improvements, and are consistently seeking cutting-edge technologies. We are confident that Medihoney, with the clinical benefits it provides above and beyond those of other advanced wound care dressings, will be a great fit for the members of Novation. Access to the thousands of new customers, through our new technology agreement with Novation, presents a significant and growth opportunity for Derma Sciences."

The Medihoney line of dressings, containing Active Leptospermum Honey, is used for managing a wide variety of wounds and burns. In July, the FDA gave its initial clearance of Medihoney, and the product was launched last fall.

HMS (New York) said it has won a competitive procurement to continue to provide revenue recovery and cost management services to the Arizona Health Care Cost Containment System (AHCCCS; Phoenix), which operates Arizona's Medicaid program. The contract runs through September 2009, and has four one-year extensions.

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