If the MDR system is out of control, chances are the rest of the quality system is too. In light of this, FDA investigators consider the manner in which medical device companies handle their complaints effectively. Over the last 12 months, numerous companies have received warning letters for non-compliant complaint handling.

In a new Medical Device Daily audio conference, speaker Judith Andrews, PhD, Director of Quality and Compliance Services for Medical Device Consultants Inc., will guide you through the process of handling complaints correctly in an effort to help your company solve the most common and most difficult MDR issues.

"Medical Device Complaint Handling: Solving Your Toughest Reporting Problems" is just $349 per listening site. Scheduled for August 12th, from 1-2:30 p.m., it includes presentation handouts and a half-hour Q&A session with the speaker. A conference CD (MP3 format) is also available. Please call 800-688-2421 or 404-262-5474 and mention conference code T08506.