Nearly every day at MDD we report on the latest advances in health IT, one of the fastest growing sectors in the industry.  It seems like new HIT and systems-related companies are cropping up every week, promising to enhance communication between patients and providers, and improve clinical workflow. But what happens when this technology fails – and trust me, it will – and the people trained to use these fancy pants systems are not taught how to go back to the basics, a.k.a. the pen-and-paper method? Let me give you an example from my own recent experience with the military’s...